Privacy Policy for TrackOn Go

Effective Date: September 9, 2026

TrackOn Go ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how TrackOn Go collects, uses, stores, and protects information when you use our mobile application.

By using TrackOn Go, you agree to the practices described in this Privacy Policy.

1. Information We Collect

TrackOn Go may collect the following information depending on the features you use:

Account Information

This may include your name, email address, phone number, and login information.

Vehicle Information

You may provide information about your vehicle, such as vehicle name, registration number, tracker or device information, and other details required for vehicle tracking.

Location Information

TrackOn Go may process GPS location information received from your connected GPS tracking device. This information is used to display your vehicle's current and historical location.

Device Information

We may collect basic technical information such as device type, operating system, application version, and information required to maintain application security and functionality.

Notification Information

If you enable notifications, we may use Firebase Cloud Messaging or similar notification services to send alerts such as vehicle status, ignition, movement, or other tracking notifications.

2. How We Use Information

We use collected information to:

• Provide vehicle tracking and monitoring services.
• Display current and historical vehicle locations.
• Provide vehicle status and tracking alerts.
• Send push notifications that you have enabled.
• Maintain and improve the application.
• Provide customer support.
• Detect and prevent unauthorized access, misuse, or security issues.
• Comply with applicable legal requirements.

3. Location Data

TrackOn Go is a vehicle tracking application and may process location information associated with your connected GPS tracking device.

Location information may be collected from the GPS tracking device even when the TrackOn Go mobile application is not actively open, depending on your tracker configuration and service.

TrackOn Go uses this information only to provide tracking and related services to authorized users.

TrackOn Go does not use your device's location for unrelated advertising purposes.

4. Push Notifications

TrackOn Go may use Firebase Cloud Messaging or another notification service to deliver push notifications.

Notifications may include vehicle ignition status, vehicle movement, GPS status, security alerts, or other information related to your tracking service.

You can manage notification permissions through your device settings.

5. How We Share Information

We do not sell your personal information.

We may share or disclose information only when necessary to provide our services, operate our infrastructure, comply with legal obligations, protect our services, or prevent fraud and unauthorized activity.

Service providers may process information on our behalf, such as cloud hosting, database, analytics, notification, and technical infrastructure providers.

These providers are expected to process information only for the purposes necessary to provide their services.

6. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee complete security of information.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain account functionality, comply with legal requirements, resolve disputes, and enforce our agreements.

You may contact us if you would like information about your account or request deletion of your personal information, subject to applicable legal and service requirements.

8. Account and Data Deletion

You may request deletion of your TrackOn Go account and associated personal information by contacting us at:

Email: info@trackontracking.com

When a valid deletion request is received, we will process the request in accordance with applicable laws and our legitimate operational or legal requirements.

Some information may need to be retained where required by law or necessary for legitimate security, fraud prevention, or legal purposes.

9. Children's Privacy

TrackOn Go is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

10. Third-Party Services

TrackOn Go may use third-party services to operate and improve the application. These services may process limited information according to their own privacy policies.

Examples may include:

• Firebase services for push notifications and application infrastructure.
• Cloud hosting and database providers for storing and processing application data.

Third-party services are used only where necessary to provide, maintain, secure, or improve TrackOn Go.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our application, services, or legal requirements.

Any updated Privacy Policy will be made available through the application or our designated privacy policy webpage.

Your continued use of TrackOn Go after an update means you acknowledge the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

TrackOn Go
Email: info@trackontracking.com